mphasisJob Role: Advisor Technical Support

Eligibility: Any Graduate/Post Graduate

Location: Across India

Experience Required: 0 – 1 Year

Last Date to Apply: As Soon As Possible

Candidate Profile and Criteria:

  • Candidate should be Graduate/Post Graduate, B.E./B.Tech can also apply.
  • Candidate should have language-1 English proficiency level Excellent.
  • Candidate should have language-2 Kannada/Tamil/Telugu/Malayalam proficiency level High.
  • Candidate should have ability to work under extreme pressure.
  • Candidate should understand LAN, WAN, OS concepts, Familiar with N/W Topologies, IP address & subnets.

Company Profile:

Company’s Name: Mphasis

Company’s Website: www.mphasis.com

Mphasis is a USD 1 billion global service provider, delivering technology based solutions to customers across the world. Every day, we help our clients explore innovative ways to respond to market dynamics with agility and speed, reduce costs with less risk, and increase productivity to enable growth. We provide end-to-end IT and Business Process Services that bring efficiency to critical operations and facilitate ongoing evolution of our stakeholders’ businesses.

Job Details and Description:

  • Handling incoming Calls.
  • Providing resolution to Customers on Technical queries.
  • Ensure that the required Service Level Agreements (SLA’s) are met Participate in coaching’s, reviews and training assessments & personnel in conjunction with department managers.
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