Job Role: Customer Support Executive

Eligibility: Any Degree

Job Location: Bangalore, Dehradun

Experience Required: 0-1 Years

Last Date To Apply: As Soon As Possible

Candidate Profile and Criteria:

  • This recruitment drive of PhonePe is for candidates who are B.A., B.A.(Hons.), B.Com., B.Com.(Hons.), B.Sc., B.Sc.(Hons.), B.Sc.(Hotel Management), B.Tech/B.E., BBA, BCA, BMS, Diploma 3 Yr., M.A., M.A.(Hons.), M.Sc., M.Sc. (Tech.), M.Sc.(Hons.), M.Tech./M.E., MBA, MCA.
  • Candidate should be from 2016/2017/2018/2019 batch.
  • Candidate should have excellent written and verbal communications.
  • Atleast 6 months of experience in customer support (preferable)
  • 6 day working.
  • Candidate should be able to speak in Hindi and English.
  • Candidate should be able to make calls to customers to resolve the customer issues.
  • Graduation is Mandatory.

Company Profile:

Company’s Name: PhonePe

Company’s Website: www.phonepe.com

PhonePe, a wholly owned subsidiary of Flipkart, is the leader in UPI based payments in India. Our goal is to make digital payments so easy, safe and universally accepted that people never feel the need to carry cash or cards again. We believe India is at the cusp of a new mobile revolution, which will change the way we manage our money on the go. We see ourselves facilitating this change, through technology and dogged customer centricity. PhonePe started in 2015 and has achieved many milestones in the last 3 years and is rightly India Payments App.

Job Details and Description:

  • Manage large amounts of incoming calls.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Meet customer service team sales targets and call handling quotas.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents.
  • Follow communication procedures, guidelines and policies.
  • Take the extra mile to engage customers.
  • Salary: Annual Total Compensation: INR 2.16 LPA – INR 3.36 LPA




How To Apply: Click Here

Looking For Online Work? To Work Online: Click Here

https://fresherswall.com/wp-content/uploads/2019/05/PhonePe-Logo.jpghttps://fresherswall.com/wp-content/uploads/2019/05/PhonePe-Logo-150x68.jpgRounak JainAcross IndiaBangaloreOff Campus Drive2016 batch,2017 Batch,2018 Batch,2019 Batch,Bangalore Jobs,Dehradun Jobs,Freshers Jobs,Off campus Drive,PhonePeJob Role: Customer Support Executive Eligibility: Any Degree Job Location: Bangalore, Dehradun Experience Required: 0-1 Years Last Date To Apply: As Soon As Possible Candidate Profile and Criteria: This recruitment drive of PhonePe is for candidates who are B.A., B.A.(Hons.), B.Com., B.Com.(Hons.), B.Sc., B.Sc.(Hons.), B.Sc.(Hotel Management), B.Tech/B.E., BBA, BCA, BMS, Diploma 3 Yr., M.A.,...