Job Role: MS Associate Service Desk Analyst

Eligibility: B.E./B.Tech, BSc, BCA

Location: Pune

Experience Required: Fresher/Experience (0-2 Years)

Last Date to Apply: As Soon As Possible

Candidate Profile and Criteria:

  • This recruitment of AllScripts is for candidates with BA or BS degree preferred or other relevant combination of training and experience.
  • 0- 2 years entry level to moderate experience in providing service desk support preferred.
  • Candidate should have knowledge of manual testing.
  • Knowledge on Automation is required.

Company Profile:

Company’s Name: Allscripts

Company’s Website: www.allscripts.com

Allscripts is a leading provider of Healthcare IT, listed at the NASDAQ stock exchange and headquartered in the United States. Having about 6000 employees across the globe, Allscripts has over 1600 people in India working at three of its offices in Pune, Bangalore and Baroda. Allscripts offers an open, integrated portfolio of healthcare information technology solutions for hospitals, physician practices and post-acute organizations. Its vision of a connected community of health, guides Allscripts deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate collaboration and exchange of critical patient information.

Job Details and Description:

  • Acts as initial point of contact for user support calls to the IT Service Desk such that all calls are logged correctly and promptly allocated appropriately within the IT team.
  • Provides first-line technical support when handling calls, in order to provide time-of-call resolution to less complex calls whenever possible.
  • Provides an ad-hoc service to users of all computer systems, troubleshooting and resolving systems problems
  • Carries out a prescribed program of system performance monitoring, measurement, management, and capacity planning for computer systems, to support a pro-active approach to meeting changing system demands.
  • Assist in the maintainence of the Service Desk Knowledge Base.
  • Salary: Annual Total Compensation: Not Disclosed

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https://fresherswall.com/wp-content/uploads/2015/01/allscripts.jpghttps://fresherswall.com/wp-content/uploads/2015/01/allscripts-150x32.jpgRounak JainPune2017 Batch,2018 Batch,2019 Batch,Allscripts,B.E./B.Tech,BCA,BSc,Experience Jobs,Freshers Jobs,Pune JobsJob Role: MS Associate Service Desk Analyst Eligibility: B.E./B.Tech, BSc, BCA Location: Pune Experience Required: Fresher/Experience (0-2 Years) Last Date to Apply: As Soon As Possible Candidate Profile and Criteria: This recruitment of AllScripts is for candidates with BA or BS degree preferred or other relevant combination of training and experience. 0- 2 years entry...