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HP hiring freshers/ experience as Technical Support Representative in Bangalore. Candidates from 2018 Batch, 2019 Batch, 2020 Batch or 2021 Batch with Any degree are eligible for this job opening. Details related to this HP job opening are given below.

HP Job Opening Summary

Job Role: Technical Support Representative

Eligibility: Any Degree

Job Location: Bangalore

Experience Required: Fresher

Last Date To Apply: As Soon As Possible

Salary: Not Disclosed

Candidate Profile and Criteria

  • This recruitment of HP is for candidates who have Any Bachelor’s degree (BCom, BBA, BCA, BBM, BTech etc.)
  • Candidate should be from 2018 – 2021 batch.
  • Good academic record.
  • Must have cleared all semesters.
  • Must have excellent communication skills in English (Spoken and Written) and Hindi (Spoken Only)
  • Basic computer hardware knowledge
  • Having an A+, N+, MCSA, MCSE Technical certifications would be an added advantage
  • Must possess the zeal to demonstrate Customer First culture in every interaction
  • Must have good typing skills
  • Should have excellent Customer Relationship Management skills, Email/Chat Etiquettes, and good time management skills
  • Must be open to working in rotational shifts

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Company Profile

hp job opening

Company’s Name: HP
Company’s Website: www.hp.com
Sustainable impact is HP’s commitment to create positive, lasting change for the planet, its people, and our communities. This serves as a guiding principle for delivering on our corporate vision – to create technology that makes life better for everyone, everywhere.

HP is a Human Capital Partner – we commit to human capital development and adopting progressive workplace practices in India.

Roles and Responsibilities

  • Manage a high volume of inbound and outbound customer phone calls, emails, chats, and orders
  • Ability to troubleshoot and fix Hardware/ Networking/OS related queries over the phone
  • Ability to provide solutions to customers that may involve selling the customer a product or service to fix the issue
  • Should demonstrate good analytical/logical approach on troubleshooting for resolving Hardware & Software issues
  • High level demonstration of Interpersonal & communication skills, with multiple internal and external stakeholders

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