Zensar Virtual Recruitment Drive for Experienced Professionals Across India

Jobs In India| Zensar| Recruitment| 2018 Batch| 2019 Batch| 2020 Batch| B.E./B.Tech| BCA| MCA| BSc| MSc| 1+ Years| Experience Jobs

Zensar hiring experienced professionals as Service Desk Agent Across India. Candidates from 2018 Batch, 2019 Batch, 2020 Batch with B.E./B.Tech, BCA/MCA, BSc/MSc degree are eligible for this job opening. Details related to this Zensar job opening are given below.

Zensar Job Opening Summary

Job Role: Service Desk Agent

Eligibility: B.E./B.Tech, BCA/MCA, BSc/MSc

Job Location: Across India

Experience Required: 1+ Years

Last Date To Apply: As Soon As Possible

Salary: ₹3.7 LPA

Check Out And Apply For Top MNCs Latest Recruitment Drive

Company Name	Apply Link
TCS	Apply Here
IBM	Apply Here
HP	Apply Here
Infosys	Apply Here
Wipro	Apply Here
Cognizant	Apply Here
Hexaware	Apply Here
HP Enterprise	Apply Here

Candidate Profile and Criteria

• This recruitment of Zensar is for candidates who are B.E/B.Tech or BCA/MCA or BSC/MSC pass out.
• An applicant must have scored a minimum of 60% throughout (SSC, HSC and Graduation).
• Candidates should have valid training certificate at the time of appearing for online assessment.
• We cater to global clients that work in 24*7 model, associates may be required to work in a shift model.
• Flexible to work on any skill, technology, domain, job profile as per business requirements.
• Immediate joiners will be preferred for all the roles.

Company Profile

Company’s Name: Zensar Technologies
Company’s Website: www.zensar.com
Zensar Technologies is among the top 25 software and BPO services providers in India. It is an RPG Group company. Headquartered in India, Zensar Technologies has marketing presence in US, Europe and Asia Pacific regions. The company has operations and a customer base spanning across 18 countries including software development centers in India, China & Poland. We have expertise in key verticals of manufacturing, retail, logistics, financial services, telecom and utilities. The company offers end-to-end solutions across diverse technology platforms and industry domains. We are on a lookout for people who believe in rapid response, flawless execution and delivering results.

Roles and Responsibilities

• You will be part of a team of technical experts, motivated by a desire to facilitate customers and be responsible for providing voice/non-voice support.
• Handle complex customer scenarios, documenting solutions, and effectively providing dependable and timely resolution to all product related technical issues experienced by customers.
• Provide remote infrastructure support, delivery and perform problem cause analysis.
• Collaborate with support associates and other internal organizations to provide superior customer service.
• Act as a customer advocate by working directly with customers on high priority issues to deliver timely resolution and capture customer feedback to influence process/product improvements.
• Anticipate customer needs and effectively addressing concerns related to their issues and resolution.
• Provide direct technical assistance to customers via phone, email and chat.

Get Mail Alerts: Subscribe Here

Interview Questions: Watch Here

Join us on Telegram: Join Here

Like us on Facebook: Like Here

Follow us on LinkedIn: Follow Here

How To Apply