Job Role: Customer Care Collections Associate

Eligibility: Any Graduate Degree

Job Location: Chennai

Experience Required: 6 Months – 1+ year

Last Date To Apply: As Soon As Possible

Candidate Profile and Criteria:

  • This recruitment of NTT Data Services for candidates who have University degree or equivalent that required 3+ years of formal studies of the English language.
  • 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
  • 6+ months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English.
  • 6+ months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions.



Company Profile:

Company’s Name: NTT DATA Services

Company’s Website: www.nttdata.com/global/en/

NTT DATA Corporation is a Japanese system integration company and a subsidiary of Nippon Telegraph and Telephone (NTT).Japan Telegraph and Telephone Public Corporation, a predecessor of NTT, started Data Communications business in 1967. NTT, following its privatization in 1985, spun off the Data Communications division as NTT DATA in 1988, which has now become the largest of the IT Services companies headquartered in Japan.NTT DATA is a publicly traded company, but is about 54 percent owned by NTT. Its business areas are in national and local governments, financial, and telecommunication sectors. According to reports in 2012, Forbes Global 2000 recognizes NTT DATA as the 5th largest IT Services company.

Job Details and Description: 

  • Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
  • Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met.
  • Analyzing medical insurance claims for quality assurance.
  • Resolving moderately routine questions following pre-established guidelines.
  • Performing routine research on customer inquiries.
  • Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team.
  • Identify the outstanding claims with payers through the reports from clients.
  • Place calls with payers with regard to outstanding claims.\Document the details of the calls made to payers in DBPMS and the client software.
  • Coordinate with the team leader in following the processes.
  • Salary: Annual Total Compensation: Not Disclosed

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https://fresherswall.com/wp-content/uploads/2017/12/NTT-Data.jpghttps://fresherswall.com/wp-content/uploads/2017/12/NTT-Data-150x44.jpgRounak JainChennai JobsOff Campus Drive2018 Batch,2019 Batch,Chennai Jobs,Experience Jobs,Freshers Jobs,NTT DataJob Role: Customer Care Collections Associate Eligibility: Any Graduate Degree Job Location: Chennai Experience Required: 6 Months - 1+ year Last Date To Apply: As Soon As Possible Candidate Profile and Criteria: This recruitment of NTT Data Services for candidates who have University degree or equivalent that required 3+ years of formal studies of the...