RedHat Off Campus Recruitment For Freshers In Pune
Freshers Jobs In Pune| Red Hat| Recruitment| 2019 Batch| 2020 Batch| B.E./B.Tech| BCA| BSc| MCA| Freshers Jobs
Red Hat hiring freshers as Trainee Associate Technical Support Engineer in Pune. Candidates from 2019 Batch, 2020 Batch with B.E./B.Tech, BSc, BCA or MCA degree are eligible for this job opening. Details related to this Red Hat job opening are given below.
Red Hat Job Opening Summary
Job Role: Trainee Associate Technical Support Engineer
Eligibility: B.E./B.Tech, BSc, BCA, MCA
Job Location: Pune
Experience Required: Fresher
Last Date To Apply: As Soon As Possible
Salary: Not Disclosed
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Candidate Profile and Criteria
- This recruitment of Red Hat is for candidates who have bachelor’s degree in engineering, technology (computer science or IT), science, or computer applications, or a master’s degree in computer applications or marketing and communications.
- Must have graduated within the last 2 years.
- Excellent verbal and written communication skills
- Good analytical and problem solving skills
- Ability to communicate and present ideas in a user-friendly way
- Focused on delivering remarkable and consistent customer experience
- Self-motivated and comfortable working within a team
- Learn, adopt, and practice Red Hat values and competencies
- Red Hat Certified Engineer (RHCE)
- Basic understanding of Linux, containers, and open source
- Basic knowledge of TCP/IP networking and UNIX services and concepts
- Open source community contribution through projects is a plus
Company Profile
Company’s Name: Red Hat
Company’s Website: www.redhat.com/en
At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
Roles and Responsibilities
- Perform basic investigation and troubleshooting of Red Hat enterprise application server suite of products and additional layered products to find resolutions for technical issues
- Gather information for each bug and provide analysis to fully understand the issue
- Propose and discuss fixes or workarounds and provide advice to educate customers
- Collaborate with engineering, product management, and support management teams to prioritize customer requests
- Incorporate your findings to Red Hat’s knowledge base
- Support Red Hat’s global customers on technical issues through phone, chat, or remote access tools
- The graduate trainee program 2021 will be conducted in a virtual mode for a period of upto 6 months. This position has the potential to convert to a full-time role as an Associate Technical Support Engineer at the end of the internship period.
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