Freshers Jobs In India| Cognizant| Recruitment| 2024 Batch| B.E./B.Tech| Freshers Jobs

Cognizant off campus drive for freshers as Engineer Trainee In Bengaluru, Chennai and Coimbatore. Candidates from 2024 Batch with B.E./B.Tech degree are eligible for this job opening. Details related to this Cognizant job opening are given below.

Cognizant Job Opening Summary

Job Role: Engineer Trainee

Eligibility: B.E./B.Tech

Job Location: Bengaluru, Chennai and Coimbatore

Experience Required: Fresher

Last Date To Apply: 26th Nov 2024

Salary: ₹4,00,000 PA

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Candidate Profile and Criteria

  • This recruitment of Cognizant is for candidates who have completed B.E/B.Tech of any branch (UG full time degree).
  • Candidate should be 2024 batch pass out.
  • At the time of registration, consistent academic record of a minimum of 50% in X, XII, Diploma, UG & PG with no standing arrears in current education.
  • At the time of joining, all recruits need to have a minimum 50% aggregate in the pursuing degree with no standing arrears.
  • Opportunities are open to Indian nationals / OCIs who are currently residing in India.
  • Flexible to relocate to anywhere in India, work in any shift / technology / domain, including work from office location basis business requirements.

Company Profile

Company’s Name: Cognizant
Company’s Website: www.cognizant.com
Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world’s leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work.

Roles and Responsibilities

  • IT Service Desk is a centralized team that provides technical support to our clients, including troubleshooting and resolution of IT issues and ensuring smooth functioning of their Computer Systems and IT Services. As many as 90 global clients across different continents are supported by 15,000 strong Service Desk team, across the globe. The landscape of  IT Service Desk has witnessed significant transformations due to technological advancements. Today, many organizations leverage AI chat bots to automate and streamline their support processes. AI chat bots use natural language processing to provide instant responses to common user queries and handle simple tasks, reducing the workload on human analysts. Robotic Process Automation (RPA) is also gaining traction, allowing repetitive and rule-based tasks to be automated, freeing up analysts’ time for more complex issues.
  • Key responsibilities
    • Provide first-line technical support and assistance to end-users, addressing their IT-related issues and enquiries, log and track all support tickets, ensuring accurate documentation and timely resolution of problems.
    • Troubleshoot hardware and software problems, performing diagnosis and resolving technical issues to minimize downtime, collaborate with other IT teams to escalate complex issues and ensure prompt resolution and to maintain knowledge base articles and documentation to enhance self-service options and facilitate efficient problem-solving.
  • Role expectations
    • Associate should be client focused and able to work with users from different communities and cultures across the globe.
    • Ability to have flawless communication (verbal and written) with our clients and possess sound technical knowledge.
    • Work in shifts and work from office.

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